ZRB Traders Private Limited
Last Updated: January 2026
ZRB Traders Private Limited (“we”, “our”, “us”) is committed to providing reliable and transparent shipping services for our domestic and international customers. This Shipping Policy explains how orders are processed, shipped, and delivered across Asia, the Gulf, Europe, and other global markets.
1. Order Processing Time
- All orders are processed within 1–5 business days after confirmation of payment and documentation.
- Processing time may vary depending on product availability, order volume, compliance checks, and export/import requirements.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Regions
We provide shipping services to the following regions:
- Asia
- Gulf Cooperation Council (GCC) Countries
- Europe
- Other international destinations (subject to customs and logistics feasibility)
If your location is not listed, please contact us to confirm availability.
3. Shipping Methods
We work with trusted logistics and freight partners to offer the following shipping options:
- Air Freight – Fast delivery for urgent or high-value shipments
- Sea Freight – Cost-effective option for bulk and wholesale orders
- Land Transportation – Regional and cross-border shipments where applicable
The most suitable shipping method will be selected based on order size, destination, and customer preference.
4. Estimated Delivery Time
Delivery times are estimates and may vary due to customs clearance, weather conditions, and local regulations:
- Domestic Shipments: 2–7 business days
- International Shipments: 7–30 business days
Customers will be notified in case of any significant delays.
5. Shipping Charges
- Shipping costs are calculated based on weight, volume, destination, and shipping method.
- All applicable shipping charges will be communicated before order confirmation.
- Any additional charges such as customs duties, taxes, port fees, or clearance costs are the responsibility of the customer, unless otherwise agreed in writing.
6. Customs, Duties & Taxes
- International shipments may be subject to customs inspections, duties, and taxes as per the destination country’s regulations.
- ZRB Traders Private Limited is not responsible for delays caused by customs authorities.
- Customers are responsible for providing accurate documentation to avoid clearance issues.
7. Order Tracking
- Tracking details will be provided once the shipment is dispatched.
- Customers can track their shipment using the carrier’s tracking number or by contacting our support team.
8. Damaged or Lost Shipments
- If your shipment arrives damaged, please notify us within 48 hours of delivery with supporting photos and documentation.
- In case of lost shipments, we will coordinate with the logistics partner to investigate and provide a resolution.
- Claims will be handled in accordance with the carrier’s policies and applicable trade regulations.
9. Incorrect Shipping Information
- Customers are responsible for providing accurate and complete shipping details.
- ZRB Traders Private Limited will not be liable for delays or losses caused by incorrect or incomplete address information.
- Re-shipping costs, if applicable, will be borne by the customer.
10. Force Majeure
We are not responsible for shipping delays or failures caused by circumstances beyond our control, including but not limited to natural disasters, strikes, government actions, pandemics, or international trade restrictions.
11. Contact Information
For shipping inquiries or assistance, please contact:
ZRB Traders Private Limited
Email: info@zrbtraders.com
Phone: +92 3212026804
12. Policy Updates
ZRB Traders Private Limited reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon publication on this page.
We appreciate your trust in ZRB Traders Private Limited and look forward to serving you with professional and efficient global shipping solutions.
ZRB Traders Private Limited
Trusted Partner in Global Trade